01Join
Accept your guide’s invite. Your teammates are already tagged on it.
02Capture
The Situation is set. Write your own Action and Outcome.
03Compound
Each writes their part. Together, they compound into one DepthCard.
04Carry
Your record goes with you past graduation, into every job after.
WorkCard™ExampleHarbor Tech Institute · Data Analytics Cohort · 2026
Help-Desk Ticket Routing for a City Library System
SituationSet by your guide, shared by the teamThe library’s help desk received about 1,400 tickets a month by email, and one in three went to the wrong team first.
ActionYours aloneBuilt the labeling set from six months of closed tickets. Let a model suggest the route, and wrote the rule for when a ticket goes to a person instead.
OutcomeAs you report itMisrouted tickets fell from 1 in 3 to 1 in 12 over a four-week pilot.
People who were in the roomAva Chen Data cleanup · AcknowledgedMarcus Bell Pilot lead · AcknowledgedRosa Delgado Library liaison · AwaitingTheo Nguyen Testing · AwaitingD. Varga Trainer, guide · Not an author
Why it holdsYour guide sets the shared Situation. Your Action and Outcome are yours alone, and each teammate’s account sits on their own record.